Social and behavioral sciences have long conceived the human mind as an autonomous computational machine. However, recent developments in several fields of research including socio-cultural psychology, evolutionary psychology, and neuroscience among others have converged to suggest that the human mind with all neural mechanisms underlying it -- is biologically prepared and, yet, it is fully shaped by, and thus can only be completed by, each personfs active participation in the symbolic world of culture. In my presentation, evidence for this thesis is reviewed to suggest that the human agency (the self) and the neuronal component processes constituting the self (the brain) are socio-culturally conditioned and, as such, they can show remarkable different characteristics depending on the socio-cultural environments in which they are engaged. This new, more expanded view of personhood offers important implications for intercultural collaboration.
|Shinobu Kitayama (University of Michigan)|
|With his BA and MA from Kyoto University and his PhD from the University of Michigan, he taught at the Universities of Oregon and Chicago and Kyoto University before joining the faculty at Michigan in 2003. Currently he is Professor of Psychology and the Director of the Culture and Cognition Program. He will be the Director of the Center for Culture, Mind, and Brain at the University of Michigan from the fall of 2009. Throughout his career he has studied cultural variations in self, emotion, and cognition. He has published extensively in leading psychology journals. He is currently Editor-in-Chief of a leading journal in personality and social psychology (Personality and Social Psychology Bulletin). His collaborative work with Hazel Markus on culture and self has had seminal influences in psychology and related disciplines. He served as a Fellow twice at the Center for Advanced Study in the Behavioral Sciences (1995-1996 and this year [2008-2009]). His edited books include gCulture and emotion: The study of mutual influencesh (1994, APA Press, with Hazel Markus), gThe heartfs eye: Emotional influences in perception and attentionh (1994, Academic Press), and Handbook of cultural psychology (2007, Guilford Press, with Dov Cohen).|
Effective intercultural collaboration requires intercultural
competence. Intercultural competence involves awareness of
the differences between cultures, knowledge about the
beliefs, values, and practices of other cultures, and the skill
to apply that knowledge effortlessly and effectively in
interpersonal interactions. Acquiring intercultural
competence can involve intensive study of the target culture,
as well as immersion in social milieu of the target culture.
Anyone who interacts regularly with people of other
cultures can benefit from intercultural competence, but not
everyone has the time and motivation to engage in lengthy
cultural study, or the opportunity to immerse oneself in the
other culture for extended periods.
The focus of this talk is on the role of learning technologies in promoting intercultural competence. We address the problem of intercultural competence by means of computerbased serious games designed to help learners quickly acquire job-related linguistic and cultural proficiency. Videogame technology is used to create virtual worlds populated by non-player characters that speak and understand the target language, and behave in accordance with the norms of the culture. Conversational artificial intelligence technology enables learners to engage in spoken conversations with the non-player characters. Learners must speak the target language, and behave in a culturally proficient manner, in order to succeed at the game.
We employ a Situated Cultural Methodology to identify and document the necessary cultural knowledge and skills, and organize them into curricula that serve as the basis for the game-based courses. Curriculum design focuses on the situations that learners are likely to encounter when interacting with people from the target culture, and tasks that they are likely to want to perform. This context provides a Cultural Lens that focuses curriculum development on the locations, socio-political factors, perspectives, and cultural practices that are most relevant to those situations and tasks. This approach results in courses that enable people to quickly acquire the intercultural skills that are most relevant to their particular needs. In the process they gain enhanced cultural awareness, which can support learners and motivate them to broaden and deepen their knowledge of the target culture.
Military personnel engaged in civil affairs and peacekeeping operations are making extensive use of Alelo courses prior to overseas deployments. They report that the linguistic and cultural competence that they gained from the courses had a significant impact on the effectiveness of their operations. For example, a US Marine unit recently reported that it completed a tour of duty in Iraq without a single combat casualty. It attributed its success to its enhanced ability to develop relationships and establish rapport with the local people.
We are currently developing a variety of other courses aimed at linguistic and cultural competence. Encounters: Global Chinese is an integrated course in Chinese language and culture, being developed in collaboration with Yale University Press and Chinese International Publishing Group. Rez World, developed in collaboration with Thornton Media, is designed to promote language and culture restoration among Native American tribes. A Webbased course for Voice of America is intended to provide VOA listeners worldwide with an opportunity to develop spoken English communication skills and develop a better understanding of American culture.
|W. Lewis Johnson (Alelo, Inc.)|
|Dr. W. Lewis Johnson is co-founder, president, and chief scientist of Alelo Inc., a company dedicated to to the development of technology-based learning products that promote intercultural communication skills. Prior to that he was was Research Professor in computer science at the University of Southern California / Information Sciences Institute. Enabling better intercultural communication is his passion and life calling. Lewis received his A.B. in Linguistics from Princeton University, and his Ph.D. in Computer Science from Yale University. At one point or another Lewis has acquired at least some conversational proficiency in fifteen languages, and hopes to learn several more. Lewis divides his time between Los Angeles, California, and Kona, Hawaii.|